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118 / Empathy, Transparency, and Intentionality in Product Management, with Devan Goldstein

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Devan Goldstein
Trello

Success as a product manager requires finding the right balance between solving user problems and meeting rigid business demands. For Devan Goldstein, a Group Product Manager at Trello (an Atlassian product), “product management’s fundamental accountability is to ensure that the business gets what it needs out of the teams it has put in place to …

devan-goldstein-podcast-guest
Devan Goldstein
Trello

WordCamp Rochester 2023

ITX is proud to be a sponsor at the 2023 WordCamp Rochester event. WordCamps are locally-organized conferences covering everything related to WordPress.

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Photo of Rochester skyline with teal overlay. Text on grpahic reads "ITX is a proud sponsor of WordCamp Rochester. September 30. Rochester School of the Arts.

ITX Acquires SUMO Heavy

Acquisition Reflects Rochester, NY Tech Firm’s Commitment to eCommerce Excellence

September 26, 2023 Rochester, NY. ITX Corp., an award-winning custom software development firm, is excited to announce the acquisition of SUMO Heavy, a Philadelphia-based provider of customized eCommerce solutions serving global clients of all sizes, from startups to Fortune 1000 organizations. The addition of SUMO Heavy deepens ITX’s existing eCommerce knowledge and complements their other specializations in healthcare and financial services.

Founded in 2010 by Bart Mroz and Robert Brodie, SUMO Heavy emphasizes a process-focused approach to successfully deliver scalable enterprise . These include custom software products and integrations that drive growth and increase profitability.

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WordPress Accessibility Day 2023

WordPress Accessibility Day is a global volunteer-based annual event dedicated to providing information about creating accessible websites in WordPress. ITX is proud to be a sponsor this year.

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WordPress Accessibility Day Banner. Text on the graphic reads "September 27th-28th. Livestreaming Free. ITX is proud to be a sponsor."

Where Are The Innovations?

In this blog, ITX EVP of Innovation Sean Flaherty explores where innovation comes from, obstacles that stand in its way, and a simple technique you can share with your teams today for capturing ideas that lead to more innovations.

This blog is a refreshed version of the original, which was first published February 15, 2022, on Medium.

 

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Maximizing Developer Value: The Intersection of Tech and Business Domains

In his role as Principal Software Engineer at ITX, John Roets knows the value engineers bring to the table and describes it in the blog below. Leaning on content curated from thought leaders like Amazon’s Jesse Watson, SVPG’s Marty Cagan, and others, John offers words of caution and support to his fellow engineers and their teammates: “If you fail to see beyond technical skill as what makes developers valuable, you’ve got it wrong.

My new favorite article is The Hard Thing About Software Development, from Jesse Watson, a software development manager at Amazon. I discovered it through James Coplien, an Agile influencer, who has labeled the article as ‘profound.’

The article itself isn’t new – it was written in 2017 – but its message is as relevant as ever.

In the article, Jesse is responding to an independent remote developer – a freelancer, gig worker – who is lamenting the fact that gigs don’t pay well.

On the surface, this seems contradictory. After all, developers are in high demand and are paid well. Right? What’s going on here?

 

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117 / Re-Imagining the Future of Product, with Erica Orange

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Erica Orange
The Future Hunters

Vision and Strategy are terms often used interchangeably. It’s easy to do, especially when the future is racing toward us. But when we conflate the notion of vision and strategy — as Eastman Kodak learned the hard way years ago — we confuse our objective with the path to achieving it. We can we adjust …

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Erica Orange
The Future Hunters

ITX Passes SOC 2 Type 1 Review

Compliance Audit Affirms Strong Security Processes and Reliable Controls

August 16, 2023 Rochester, NY. ITX Corp., an award-winning custom software development firm, announced today it has achieved Systems and Organizations Controls 2 (SOC 2) Type 1 compliance after passing an independent audit conducted by MHM Professional Corporation. SOC 2 compliance for service organizations is attained only through a rigorous and thorough review of processes and controls.

 

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Soc-2 Compliance Audit Badge

116 / Innovate with Empathy: Unpacking Trauma-Informed Design, with Matt Bernius

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Matt Bernius
Code for America

It can be overwhelming to think about all of the impacts – both positive and negative – that our products might have on those who use them. In this episode of Product Momentum, Paul is joined by Matt Bernius, friend of ITX and Principal User Researcher at Code for America. Matt discusses trauma-informed design in …

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Matt Bernius
Code for America

115 / How Emotional Intelligence Drives Product Success, with Kate Leto

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Kate Leto
Product Coach, Consultant

For years product management’s “hard skills” have gotten much of the spotlight, maybe because they’re easier to get our arms around. But as product management coach and consultant Kate Leto explains, the conversation seems to be shifting toward product leadership’s more elusive collection of “soft skills,” which she refers to as emotional intelligence. In this …

kate-leto-podcast-guest
Kate Leto
Product Coach, Consultant

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